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Our privacy policy

Your right to privacy is important. Click to read the steps we take to keep your privacy private.

What information do we collect and how do we use it?

We collect information when you place an order, request free samples and save a quote – but we only keep it with your permission.

  • Your email address and phone number help us process and deliver your order and give you a more personal touch.
  • You don’t have to give us your name, address, telephone and payment details unless you place an order.
  • We may use your details to tell you about goods and services from us and the Hillarys group we’re part of. But we always give you the option to tell us if you don’t want your information to be used in this way
  • We may phone customers who’ve ordered samples from Web-Blinds and give them an opportunity to complete their purchase during the call.
  • If you want us to stop sending you information, just email us at
  • We sometimes link to sites not owned by us that we think might interest you. We’re not responsible for privacy or security on these sites.
  • We use a secure server, which encrypts the information you give us. We do not store your card details and all numbers are encrypted when we process your order.
  • We use a secure server that encrypts the information you give us. We do not store your card details and all numbers are encrypted when we process your order

Who else has access to your information?

We use companies to deliver your blinds or shutters and to process your credit card payments. To do this, these companies need some of your information. But they can’t use it for any other reason.

What are cookies?

Cookies are tiny data files we (and most other websites) send to your computer or handheld device. Using cookies helps us understand how the site is being used.

If you don’t like the idea of cookies, you can set up your browser to disable them. Just search for the steps in the help section of your browser.

Need to get in touch?

Feel free to get in touch and ask us about our privacy policy.

You can email us at Or you can call 0845 604 9611 if you live in the UK; 1890 995009 if you live in Ireland; or +44 115 852 0957 if you live in Europe.

Alternatively, write to us at:, Unit 2 Churchill Park, Private Road No. 2, Colwick Business Park, Nottingham, NG4 2JR